Developing an Environment Where Your Team Trusts You


This leadership lesson is a part of an ongoing set of blog posts, “Lessons I have learned from The Global Leadership Summit.”

“If you do not have trusting teams, you have a group of people showing up to work lying, hiding, and faking.” Simon Sinek

In Simon’s talk, he used the example of an employee who loved his job. He asked him why he loves his job because his supervisor would come by and ask how he was doing. At the same worker’s other job his boss would also check in but to make sure the job was being done right and if it was not done right he would be sternly corrected. The second supervisor did not create a safe, trusting working environment. He sent a message to employees screw up and you are gone. In that setting employees work to keep their jobs, they lie, hide and fake customer satisfaction.

Do You have a Team or Scared Employees?

If you want to move your organization forward and have an environment where innovation is encouraged, workers are engaged, and people love coming to work, you must develop trust. This trusting culture is important in the church. Imagine what your church will look like if you create a setting in which the Holy Spirit can flourish and the saints work toward true consensus, where ideas are freely exchanged, new ways of doing ministry are explored and the leader/pastor does not just acquiescence but is the leader you are excited to work alongside. A culture where there is a sense ‘this is our ministry’, not that I am working for the pastor.

One of the greatest coaches in my lifetime was Bear Bryant. He was an innovator. This is his philosophy about teamwork.

“I’m just a plow hand from Arkansas, but I have learned how to hold a team together. How to lift some men up, how to calm down others, until finally, they’ve got one heartbeat together, a team. There are just three things I’d always say: If anything goes bad, I did it. If anything goes semi-good, then we did it. If anything goes real good, then you did it. That’s all it takes to get people to win football games for you.”

A simple formula to develop a trusting culture is by making your organization a safe place to fail. If you really want to put innovation on steroids then celebrate failure. At the summit I heard this quote, “You will learn more through failure, than through success, if you acknowledge the failure and learn from it.”


Other posts on Leadership.



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